Now every Auction Export dealer can track the shipping status of their vehicle from his Dealer Profile.
In order to view on what delivery stage your car is you need to login to your Auction Export Profile, select the Purchases section and then click on My Purchases tab.
In your list of My Purchases you will see the Vehicle Status column with a green View Status button.
Here you can view the current status of your car and destination country. After you pay for your vehicle in full we initiate the process of shipping. The first stage consists when the shipping department receives your file and initiates the shipping process.
The following stages show when the car is dispatched and delivered to the exit port or warehouse.
If the car is at the exit warehouse we can take pictures of your vehicle.
Then the vehicle is cleared by US customs, this documents processing usually takes 2-3 weeks for customs clearance before a vehicle can be loaded.
The active Vehicle Loaded stage indicates that your vehicle has been loaded. For such destinations as Benin, Nigeria, Ghana and Togo there is also available the Live Vessel Tracking service, and clients can see the vessel location on the map.
When the documents for your car have been sent by a courier, you will see the active Vehicle Release status and the tracking number of your parcel.
We hope that this service will help you to be aware of your vehicle status and shorten the time of waiting.